Deborah J. Cohen
Deborah J. Cohen, PhD Deborah Cohen, Ph.D., has been developing her skills in qualitative methods for more than 20 years, and has spent more than a decade studying primary care practices, with a focus on clinician-patient communication, practice change and improvement and health information technology use. Dr. Cohen has expertise in a range of qualitative methods and approaches, including interviewing, observation, and conversation analysis. Dr. Cohen is a highly skilled analyst, and she has experience supervising qualitative teams in data collection, management and analysis of qualitative and mixed methods data.
Dr. Cohen uses her qualitative expertise on mixed methods teams to look at how improvements are implemented in primary care practices, to identify what changes are made, and to compare the effectiveness of observed practice change on process and outcomes measures. She has been a Principal Investigator on several federal and foundation funded grants, leading mixed methods teams to understand and tackle the complicated problems related to implementing and disseminating new innovations and important quality improvements in primary care practice. Her work has focused on comparing the effectiveness of approaches for improving preventive services, health behavior and behavioral and mental health care in the primary care setting. In addition to her research, Dr. Cohen mentors and teaches on the topics of qualitative methods and practice change and improvement. She is an Associate Editor for the Annals of Family Medicine, and she created a web-based resource for the Robert Wood Johnson Foundation that is designed for people with an interest in qualitative research.
Carole Flamm, MD, is Medical Director for the Office of Clinical Affairs at the Blue Cross and Blue Shield Association (BCBSA), a national federation of 36 independent, locally operated Blue Cross and Blue Shield companies. Dr. Flamm currently provides leadership support to Clinical Content for BCBSA’s Evidence Street® including engagement with medical specialty societies and physicians at academic medical centers to manage the Clinical Input process. She also helps to support BCBS Plans with clinical implementation information related to new cellular immunotherapy and gene therapy products. Previously as Executive Medical Director she provided leadership and strategic direction in developing programs to evaluate and improve the quality and value of care experienced by Blue Cross and Blue Shield members, through collaboration with Blue Cross and Blue Shield companies, professional organizations and other key healthcare stakeholders. She has provided clinical leadership for the national Blue Distinction® Programs, including specialty designations that recognize hospitals that demonstrate expertise in delivering quality specialty care and a total care program that recognizes doctors and hospitals participating in locally tailored programs (Patient-Centered Medical Homes, Accountable Care Organizations or similar programs) designed to lower cost trend through better coordinated care. Previously, Dr. Flamm was Associate Director of BCBSA’s Technology Evaluation Center (TEC) now called the Center for Clinical Effectiveness, which conducts systematic reviews of medical literature and provides leadership in evidence-based decision-making for new medical technologies. Before joining BCBSA, Dr. Flamm completed a fellowship in clinical epidemiology and health services research at the Brigham and Women’s Hospital in Boston. She is board-certified in diagnostic radiology and was an instructor in radiology at Harvard Medical School and an associate in radiology at Beth Israel Hospital in Boston. Dr. Flamm received her medical degree from the University of Pennsylvania and holds a Master’s degree in public health from Harvard. She completed her undergraduate studies summa cum laude at the University of Virginia.
Ann C. Greiner
Ann Greiner, MA serves as President and Chief Executive Officer of the Primary Care Collaborative (PCC) where she is focused on defining and implementing an advocacy, research and education agenda that furthers comprehensive, team-based and patient-centered primary care. Ms. Greiner is a well-recognized leader in the quality field and has worked at a number of prestigious national organizations. Prior to joining the PCC in 2017, she served as Vice President of Public Affairs for the National Quality Forum (NQF) where she increased the visibility and influence of NQF on Capitol Hill. She also served as Deputy Director at the National Academies of Medicine, contributing to the Quality Chasm series of reports and related conferences. Ms. Greiner has also held leadership positions at NCQA and the American Board of Internal Medicine. She has a master’s degree in Urban Planning from the Massachusetts Institute of Technology and a Bachelor of Arts degree in English Literature from Hobart and William Smith Colleges.
Rebecca A. Kirch
Rebecca Kirch, JD, is Executive Vice President of Healthcare Quality and Value for the National Patient Advocate Foundation (NPAF), the advocacy affiliate of the Patient Advocate Foundation (PAF). In this role, she provides strategic focus and leadership in bringing the millions of patient and family voices these two organizations represent to the forefront of national health care quality improvement efforts. Rebecca joined NPAF in April 2016, previously serving 15 years with the American Cancer Society and its advocacy affiliate, the American Cancer Society Cancer Action Network (ACS CAN). As a leading health policy expert and advocate in her field, Rebecca is dedicated to improving quality of life and the quality of care for all adults, children and families confronting serious illness. She has authored numerous article sand book chapters addressing priorities of person-centered care and quality improvement practices that promote skilled communication and goal-directed care, with particular emphasis on integrating palliative, psychosocial, and rehabilitation services with disease-directed treatment. Rebecca also played a leading role in planning and executing the Institute of Medicine and American Cancer Society 2015 joint workshop on “Comprehensive Cancer Care for Children and Families.”
Lars Peterson, MD, PhD is a family physician and health services researcher who serves as Vice President of Research for the American Board of Family Medicine (ABFM). He also has an appointment as an Associate Professor in the Department of Family and Community Medicine at the University of Kentucky, where he provides direct clinical care and teaches students and residents. Dr. Peterson, a native of Utah, received his medical and graduate degrees from Case Western Reserve University in Cleveland, Ohio and completed his family medicine residency at the Trident/Medical University of South Carolina family medicine residency program. Dr. Peterson leads a research team focused on elucidating the outcomes of Family Medicine Certification, in particular the impact that certification activities have on the quality of care delivered by family physicians. Additionally, Dr. Peterson and his team seeks to understand the ecology of family medicine over time—what physicians do in practice and their contribution to high quality health care. His personal research interests also include investigating associations between area level measures of health care and socioeconomics with both health and access to health care, rural health, primary care, and comprehensiveness of primary care. Dr. Peterson has authored over 100 peer reviewed publications and made over 100 national / international conference presentations.
Tammie Quest, MD, is the Director of the Emory Palliative Care Center for Emory's Woodruff Health Sciences Center. She is Professor in the Department of Emergency Medicine, and Division of Geriatrics and Gerontology at the Emory University School of Medicine and board certified in Emergency Medicine and Hospice and Palliative Medicine. Dr. Quest is a Project on Death in America Faculty Scholar. Currently, she serves as the Chief of the Section of Palliative Medicine at the Atlanta VA Medical Center and is the former director of the Grady Cancer Center for Excellence Palliative Care Oncology Program. She is currently the Fellowship Program Director for the Emory University School of Medicine program in Hospice and Palliative Medicine and holds a strong interest in novel palliative care curriculum design and teaching methodologies for both undergraduate, graduate and post-graduate medical trainees that she teaches locally, regionally and nationally. Dr. Quest is the Director of the NCI sponsored Education in Palliative and End of Life Care–Emergency Medicine (EPEC-EM) Project. She serves as a member of the National Priorities Partnership's Palliative and End-of-life Care work group. With a strong interest in ethics and end of life care, she holds a core faculty appointment at the Emory University Center for Ethics and she is the immediate past-Chair of the Ethics Committee for the Society of Academic Emergency Medicine and a member of the ethics committee for the American College of Emergency Physicians. In 2016, she was appointed by Governor Nathan Deal to the Georgia Palliative Care and Quality of Life Advisory Council. She is also president-elect of the American Academy of Hospice and Palliative Medicine.
Laurene Graig - (Staff Officer)